A recent study has shed light on how people are using leading AI assistants ChatGPT and Claude, revealing fascinating patterns that could shape the future development of these tools. According to research from Stanford University and the University of California, Berkeley, users typically engage with these AI systems for about 10 minutes per session, with the majority focusing on creative writing tasks, coding assistance, and information retrieval. The study analyzed over 22,000 conversations, providing one of the most comprehensive looks at real-world AI assistant usage patterns to date.
Perhaps most intriguingly, the research found that while both platforms are used for similar purposes, Claude users tend to input longer prompts and engage in more extended conversations compared to ChatGPT users. This suggests Anthropic’s Claude may be attracting users with more complex needs or those seeking more nuanced responses. Additionally, the study revealed that approximately 40% of conversations with these AI assistants involve some form of creative writing or content generation, highlighting how these tools are increasingly becoming essential companions for content creators, marketers, and writers across industries.
Source: https://www.businessinsider.com/chatgpt-claude-use-studies-openai-anthropic-ai-2025-9