A revealing Business Insider report has pulled back the curtain on OpenAI’s tumultuous journey since ChatGPT’s launch, exposing a workplace culture marred by chaos, sudden terminations, and management challenges. According to current and former employees, the AI powerhouse that captivated the world with its revolutionary chatbot has been struggling internally with growing pains that contrast sharply with its polished public image. The report details how OpenAI’s rapid expansion from 100 to over 1,000 employees has created significant organizational strain, with workers describing an environment of uncertainty and poor communication.
Particularly troubling are accounts of abrupt firings that left employees blindsided, with some learning of their termination through impersonal methods like Slack messages or calendar invites. These management practices have reportedly contributed to declining morale and a sense of instability within the company. The revelations come at a critical time for OpenAI as it continues to dominate headlines with its technological advancements while simultaneously facing increased scrutiny over its internal operations and leadership decisions following last year’s dramatic boardroom saga involving CEO Sam Altman.