In a candid revelation that’s sending ripples through the AI community, OpenAI employee Nick Turley has publicly acknowledged that ChatGPT isn’t the career counselor many users believe it to be. Despite the AI’s impressive capabilities across various domains, Turley emphasized that the chatbot lacks the specialized expertise needed for nuanced career guidance, particularly when it comes to navigating the complexities of specific industries or roles. This admission comes as millions of job seekers increasingly turn to AI tools for resume optimization and interview preparation.

Turley’s insights highlight a critical distinction between ChatGPT’s general knowledge capabilities and the depth required for truly personalized career advice. While the AI can provide basic resume formatting tips or general interview strategies, it falls short when users need industry-specific guidance or advice tailored to unique career circumstances. The OpenAI employee suggested that users should instead leverage ChatGPT as a complementary tool alongside human expertise, rather than as a replacement for professional career counselors or industry mentors who bring real-world experience to the table. This revelation serves as an important reality check as we navigate the growing integration of AI tools in professional development.

Source: https://www.businessinsider.com/openai-chatgpt-employee-job-advice-nick-turley-2025-8