Private equity giant Carlyle Group is making significant strides in AI adoption under the leadership of Chief Information and Innovation Officer Lucia Soares. With a massive $426 billion in assets under management, Carlyle has developed a comprehensive AI playbook that focuses on three key areas: enhancing employee productivity, improving investment decisions, and transforming portfolio companies. This strategic approach demonstrates how major financial institutions are methodically implementing AI rather than rushing into adoption without clear objectives.
Soares, who joined Carlyle in 2022 after roles at Dell and Johnson & Johnson, has taken a measured approach to AI integration. The firm has deployed specialized AI tools for specific business functions rather than relying solely on general-purpose solutions like ChatGPT. For example, Carlyle uses AI to analyze earnings calls and SEC filings, helping investment professionals identify potential opportunities more efficiently. The company has also created an internal AI assistant called ‘Carl’ that helps employees navigate the firm’s vast knowledge base, showing how custom AI solutions can address specific organizational needs while maintaining data security.